Philippines Jobs

Hotel Booking Chat Support Jobs at SapientBPO – SM North in Quezon City, Metro Manila

SapientBPO - SM North company logo
Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

SapientBPO - SM North is currently seeking applicants for the position of Hotel Booking Chat Support in the Quezon City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

SapientBPO - SM North operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:SapientBPO – SM North
Position:Hotel Booking Chat Support
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Are you looking for a one-day hiring process? Earn up to Php25,00.00 per month by joining Sapient as a dedicated Hotel Reservation Specialist. This is an urgent hiring, so submit your application now!

Responsibilities:

  • Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
  • Provide accurate information about hotel availability, rates, amenities, and policies
  • Process reservations accurately and efficiently
  • Resolve customer issues and escalate complex issues as needed
  • Meet performance targets for productivity, quality, and customer satisfaction
  • Maintain accurate records of reservations and customer interactions

Qualifications:

  • High school diploma or equivalent
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

Benefits:

  • Additional leave
  • Flexible schedule
  • Flextime
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Quezon City
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

SapientBPO – SM North

SapientBPO, located in SM North in the Philippines, is a leading outsourcing company offering business process outsourcing services to clients worldwide. With a strong focus on delivering exceptional customer experiences, SapientBPO provides a range of services including customer service, technical support, back-office operations, and data management. Their team of skilled professionals, advanced technology infrastructure, and commitment to quality make them a trusted partner for businesses looking to streamline their operations and enhance customer satisfaction. SapientBPO’s strategic location in SM North also offers convenient access to a talented workforce and state-of-the-art facilities.