Philippines Jobs

Hotel Reservation Specialist | No BPO Experience Jobs at Sapient Global in Manila, Metro Manila

Sapient Global company logo
Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Sapient Global is currently seeking applicants for the position of Hotel Reservation Specialist | No BPO Experience in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Sapient Global operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Sapient Global
Position:Hotel Reservation Specialist | No BPO Experience
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are mass hiring for Call Center Agents in our Metro sites.

Position Overview:

This role involves handling customer inquiries, facilitating bookings, and ensuring a smooth experience for guests.

Job Responsibilities:

  • Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
  • Provide accurate information about hotel availability, rates, amenities, and policies
  • Process reservations accurately and efficiently
  • Resolve customer issues and escalate complex issues as needed
  • Meet performance targets for productivity, quality, and customer satisfaction
  • Maintain accurate records of reservations and customer interactions

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient Global

Sapient Global is a reputable IT solutions provider based in the Philippines. With a strong presence in the industry, the company offers a wide range of services including application development, software testing, IT consulting, and digital transformation. Sapient Global is known for its expertise in delivering innovative and scalable solutions that meet the evolving needs of businesses. Committed to delivering exceptional client experiences, the company boasts a talented team of professionals who leverage cutting-edge technologies to drive digital transformation and ensure long-term success for their clients.