Philippines Jobs

Hotel Reservations Specialist Jobs at Sapient BPO – Call Center in Pasay, Metro Manila

Sapient BPO - Call Center company logo
Published 11 months ago

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Sapient BPO - Call Center is currently seeking applicants for the position of Hotel Reservations Specialist in the Pasay area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Sapient BPO - Call Center operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Sapient BPO – Call Center
Position:Hotel Reservations Specialist
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

One-day hiring process. Earn up to 27k monthly. We are mass hiring for Call Center Agents as prior in our Metro sites.

The ideal candidate loves talking to people and proactively solving issues.

What can we offer?

  • HMO Benefits
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy

Job Description:

  • Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
  • Provide accurate information about hotel availability, rates, amenities, and policies
  • Process reservations accurately and efficiently
  • Resolve customer issues and escalate complex issues as needed
  • Meet performance targets for productivity, quality, and customer satisfaction
  • Maintain accurate records of reservations and customer interactions

We are also currently hiring for the following accounts:

  • Customer Service
  • Technical Support
  • Travel Account
  • Hotel Reservation Account
  • Healthcare Account
  • Financial
  • Telco Non Voice

Apply today

** THIS IS FOR AN ONSITE WORK SET UP **

Job Type: Full-time

Salary: Up to Php27,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Performance bonus

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasay
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient BPO – Call Center

Sapient BPO is a leading call center company located in the Philippines. With a reputation for delivering exceptional customer service, Sapient BPO provides top-quality outsourcing solutions to businesses worldwide. They offer a wide range of services including customer support, technical support, sales, and back-office processes. Equipped with state-of-the-art technology and a highly skilled workforce, Sapient BPO ensures efficient and effective communication with customers, resulting in increased customer satisfaction and loyalty. With their commitment to excellence, Sapient BPO is the go-to partner for businesses seeking cost-effective and reliable call center solutions in the Philippines.