Philippines Jobs

Hub Coordinator – Operations, SPX Express (Sorsogon) Jobs at Shopee in Manila, Metro Manila

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Published 5 months ago

Welcome to our job portal, where Shopee is offering exciting employment opportunities for the position of Hub Coordinator - Operations, SPX Express (Sorsogon) in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Shopee, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Shopee. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Shopee
Position:Hub Coordinator - Operations, SPX Express (Sorsogon)
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

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Department Operations
LevelEntry Level
LocationPhilippines – Manila

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:
  • Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
  • Conducts team briefing and documents minutes of the meeting
  • Supports in monitoring the hub’s performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
  • Creates, reviews and validates reports of the Hub
  • Assists Customer Support team in call outs to solve Customer support escalations
  • Implements process improvement initiatives & projects geared towards increasing Hub productivity
  • Handle payment transactions and other payment processes
  • Coordinates with agency coordinators in overseeing agency teams
  • Other tasks related to the operations of the Hub
Requirements:
  • Bachelor’s Degree Holder
  • At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
  • Has held a leadership role preferably in a warehouse or hub environment
  • Experience in payments processing or similar function
  • Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
  • Willing to be assigned anywhere in the designated Cluster
  • Able to do shift work depending on agreed team schedules
  • Must have a continuous learning mindset; able to do administrative and other tasks in hub operations

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Manila
Full Address Shopee Philippines, The Podium West Tower, Doña Julia Vargas Ave, San Antonio, Pasig, 1600 Metro Manila, Philippines
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Company Information

Shopee

Shopee is a leading e-commerce platform in the Philippines, transforming the way people shop online. With a user-friendly interface and a wide range of products, Shopee provides a convenient and secure online marketplace for both sellers and buyers. The platform offers various features such as Shopee Mall, where shoppers can find authentic products from trusted brands, and Shopee Live, which allows sellers to showcase their products via live streaming. Shopee Philippines is committed to providing a seamless shopping experience, with fast delivery, secure payments, and excellent customer service.