Hub Lead – Operations, Shopee Xpress (CAMANAVA 2) Jobs at Shopee in Manila, Metro Manila
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Welcome to our job portal, where Shopee is offering exciting employment opportunities for the position of Hub Lead - Operations, Shopee Xpress (CAMANAVA 2) in the Manila area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Shopee, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Shopee. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Shopee |
| Position: | Hub Lead - Operations, Shopee Xpress (CAMANAVA 2) |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
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The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, and Fraud.
- Manage the day to day operations within the hub using the daily performance report, track record of high performance and team improvement
- Ensure procedures and regulations are enforced
- Dispute resolution within and outside the team
- Lead team briefing, weekly meeting with staff, regular meeting on team performance
- Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
- Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
- Bachelor’s Degree or higher in related fields
- Has held a leadership role in a division or team, within a warehouse or hub environment
- Experienced in e-commerce fulfilment
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Shopee Philippines, 15F Asian Century Center 4th Ave, cor 27th Street, Taguig, 1630 Metro Manila, Philippines |
| Google Map | Google Map |
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