Hub Lead Jobs at Shopee in Manila, Metro Manila
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Shopee is currently seeking applicants for the position of Hub Lead in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Shopee operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Shopee |
| Position: | Hub Lead |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
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The Operation teams at Shopee cover the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyzes and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises of Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, and Fraud.
- Manage the day to day operations within the hub using the daily performance report, track performance and team improvement
- Ensure procedures and regulations are being followed through
- Lead team briefing, weekly meeting with staff, regular meeting on team performance
- Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
- Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
- Has held a leadership role in a division or team, within a warehouse or hub environment
- Bachelor’s Degree or higher in related fields
- Has held a leadership role in a division or team, within a warehouse or hub environment
- Experienced in e-commerce fulfillment
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Shopee Philippines, 15F Asian Century Center 4th Ave, cor 27th Street, Taguig, 1630 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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