Philippines Jobs

Inbound Customer Service Agent Jobs at DATABLAZERS INC. in Muntinlupa, Metro Manila

DATABLAZERS INC. company logo
Published 7 months ago

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Company DATABLAZERS INC. is offering job opportunities for the position of Inbound Customer Service Agent in the Muntinlupa area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

DATABLAZERS INC. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:DATABLAZERS INC.
Position:Inbound Customer Service Agent
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Salary:PHP 30.000 - PHP 40.000 per Month
Job Type:Full-time

Job Description

Job Description:

As an Inbound Customer Services Representative, you will respond to incoming phone calls and email inquiries from clients regarding their vehicle’s progress. Strong listening skills are required, with previous customer service experience. Training on CRM systems will be provided.

Responsibilities:

  • Answer incoming calls and emails regarding vehicle repair jobs
  • Analyze and resolve customer issues promptly
  • Coordinate with customers to address concerns
  • Enter and summarize customer information in the CRM system
  • Prioritize tasks efficiently
  • Maintain accurate customer data

Qualifications:

  • 2-3 years Inbound Call Center experience
  • Excellent English communication skills
  • Proficiency in computer and data entry
  • Strong phone handling and active listening
  • Experience with CRM systems
  • Ability to multitask effectively
  • Willingness to work afternoon shifts aligned with UK business hours
  • Onsite work in Alabang, Muntinlupa

Job Types: Full-time, Permanent

Pay: Php30,00.00 – Php40,00.00 per month

Schedule:

  • 8-hour shifts, afternoon shift, Monday to Friday, weekends

Supplemental pay types:

  • 13th-month salary, overtime pay, performance bonus

Ability to commute/relocate:

  • Reliably commute or plan to relocate to Muntinlupa City (Preferred)

Language:

  • English (Required)

Application Deadline: 04/12/2024

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Muntinlupa
Full Address Datablazers Inc. (DBI), 701 Richville Corporate Tower, Madrigal Business Park, Alabang–Zapote Rd, Ayala Alabang, Muntinlupa, 1780 Kalakhang Maynila, Philippines
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Company Information

DATABLAZERS INC.

DATABLAZERS INC. is a leading business process outsourcing (BPO) company based in the Philippines. With a strong focus on providing exceptional customer service, DATABLAZERS offers a wide range of BPO solutions, including customer support, technical support, sales, and back-office operations. Through their state-of-the-art facilities and highly skilled workforce, DATABLAZERS aims to help businesses streamline their processes and enhance their overall efficiency. With a commitment to quality and innovation, DATABLAZERS has established itself as a trusted partner for both local and international clients seeking reliable BPO services.