Incident & Escalation Manager Jobs at Zendesk in Manila
Company Zendesk is offering job opportunities for the position of Incident & Escalation Manager in the Manila area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Zendesk operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Zendesk |
| Position: | Incident & Escalation Manager |
| Region: | Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking an experienced Incident & Escalation Manager to join our team. In this role, you will be responsible for managing incidents, ensuring timely resolution, and escalating issues as necessary. You will work closely with cross-functional teams to enhance incident response processes and improve customer satisfaction.
The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proactive approach to incident management.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Region | Manila |
| Full Address | G2XW+HQX Zendesk, Incorporated, 5th Ave, Taguig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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