Philippines Jobs

Incident & Escalation Manager Jobs at Zendesk in Manila

Zendesk company logo
Published 1 month ago

Company Zendesk is offering job opportunities for the position of Incident & Escalation Manager in the Manila area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Zendesk operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Zendesk
Position:Incident & Escalation Manager
Region:Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking an experienced Incident & Escalation Manager to join our team. In this role, you will be responsible for managing incidents, ensuring timely resolution, and escalating issues as necessary. You will work closely with cross-functional teams to enhance incident response processes and improve customer satisfaction.

The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proactive approach to incident management.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Region Manila
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Job Application Information

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Company Information

Zendesk

Zendesk’s presence in the Philippines is a testament to its commitment to providing top-notch customer service solutions. Through its office in the country, Zendesk serves businesses with its innovative software and tools designed to streamline customer support processes. The company’s presence in the Philippines has not only contributed to the local economy but has also helped businesses in the region deliver exceptional customer experiences. With a talented team of professionals, Zendesk continues to be a key player in revolutionizing customer service operations in the Philippines.