Incident Manager Jobs at Hunter’s Hub, Inc. in Makati, Metro Manila
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Welcome to our job portal, where Hunter's Hub, Inc. is offering exciting employment opportunities for the position of Incident Manager in the Makati area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Hunter's Hub, Inc., we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Hunter's Hub, Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Hunter’s Hub, Inc. |
| Position: | Incident Manager |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
- Bachelor’s Degree in an IT-related, Management, Engineering, or Computer Science field
- Must have 3 years of experience in Incident Management, Problem and Change Management, and IT Operations
- Must have experience with Major and Minor Incidents
- Know and have a background in P1 and P2
- Must have critical incident debriefs
- Strong verbal and written communication skills, with the ability to translate technical information to business terminology and experience with Client, Vendor, and stakeholder interaction.
- A solid understanding of the ITIL Incident & Change Management process
- Experience and knowledge of change management principles, methodologies, and tools
- Willingness to render rotating shifts and should have no preference for the schedule
- Possesses strong attention to detail, leadership, problem-solving, and analytical skills
- High-level understanding of multiple IT Platforms and Infrastructure, and has good technical management, technical understanding, analyzing information, informing others, problem-solving, coordination, strategic planning, and quality management
- Responds adequately to inquiries and complaints
- Managed multiple high-priority initiatives in a fast-paced, highly technical environment
- Experienced with any ticketing system, but experience in CASD ticketing tool is a plus
- Able to develop and provide SLA’s and KPI’s
- ITIL Certification is a plus.
- Amenable to work in Alabang.
Job Types: Full-time, Permanent
Salary: Php50,00.00 – Php80,00.00 per month
Schedule:
- 8-hour shift
- Afternoon shift
- Day shift
- Evening shift
- Late shift
Supplemental pay types:
- 13th-month salary
Ability to Relocate:
- Makati City: Relocate before starting work (Required)
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Hunter's Hub Incorporated, Unit 706 7/F Greenbelt Mansion, 106 qlPerea, Makati, 1223 Metro Manila, Philippines |
| Google Map | Google Map |
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