Philippines Jobs

Incident Manager Jobs at TaskUS in Quezon City, Metro Manila

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Published 10 months ago

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TaskUS is thrilled to announce job openings for the position of Incident Manager in the Quezon City area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At TaskUS, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with TaskUS.

Job Information

Company:TaskUS
Position:Incident Manager
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

An Incident Manager is responsible for overseeing the management and resolution of incidents within an organization. They play a critical role in maintaining the stability and availability of systems and services, ensuring minimal disruption to business operations. As an Incident Manager, your main responsibilities will include:

  • Responding promptly to incidents, assessing their impact, and initiating the appropriate escalation process.
  • Coordinating with various teams and stakeholders to ensure efficient incident resolution.
  • Documenting incidents and their resolutions, providing accurate reports for further analysis and improvement.
  • Developing and implementing incident management processes, procedures, and best practices to enhance service delivery.
  • Conducting post-incident reviews to identify root causes and recommend preventive measures.

If you have strong problem-solving skills, excellent communication abilities, and a keen eye for detail, we invite you to join our organization as an Incident Manager.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Quezon City
Full Address 7th Floor, TaskUs Quezon City - Chateau Ridiculous, 962 Aurora Blvd, Project 4, Quezon City, 1109 Metro Manila, Philippines
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Company Information

TaskUS

TaskUS is a renowned business process outsourcing (BPO) company based in the Philippines. With a strong focus on customer support, TaskUS offers a range of services including customer care, technical support, and content moderation. Established in 2008, the company has quickly grown to become one of the leading BPO providers in the country, serving global clients with its efficient and reliable workforce. TaskUS prioritizes employee well-being and growth, ensuring a dynamic and vibrant work environment. With its commitment to innovation and exceptional service, TaskUS continues to redefine the outsourcing industry in the Philippines.