Incident & Problem Manager | ITIL Jobs at Ben Edictio Corporated in Pasig, Metro Manila
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Ben Edictio Corporated is currently accepting applications for the position of Incident & Problem Manager | ITIL in the Pasig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Ben Edictio Corporated operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Ben Edictio Corporated |
| Position: | Incident & Problem Manager | ITIL |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are currently seeking an experienced Incident & Problem Manager with expertise in ITIL practices to join our team. As an Incident & Problem Manager, you will be responsible for managing and resolving all incidents and problems that occur within our organization.
In this role, you will work closely with various stakeholders including IT teams, customers, and vendors to promptly and effectively address incidents and problems, ensuring minimal disruption to business operations. You will be responsible for incident and problem analysis, planning and implementing countermeasures, and monitoring the effectiveness of these solutions.
To excel in this role, you should have a deep understanding of ITIL frameworks, processes, and best practices. Strong analytical and problem-solving skills are essential, as well as excellent communication and stakeholder management abilities.
Key Responsibilities:
- Manage and resolve all incidents and problems in a timely manner
- Analyze incidents and problems to identify underlying causes
- Plan and implement effective solutions to prevent recurrence
- Coordinate with IT teams, customers, and vendors to resolve issues
- Monitor and evaluate the effectiveness of implemented solutions
If you have a proven track record in incident and problem management, along with ITIL certification, we would love to hear from you. Send your CV and cover letter to [email address] before [deadline].
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | Ben Edictio, 115-117 Esteban cor V.A. Rufino Sts. Legaspi Village, Makati, 1229 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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