Philippines Jobs

Insurance Verification and Eligibility Team Lead – BPO (Healthcare account) Jobs at Neolytix in Alabang, Metro Manila

Neolytix company logo
Published 10 months ago

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Neolytix is currently accepting applications for the position of Insurance Verification and Eligibility Team Lead - BPO (Healthcare account) in the Alabang area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Neolytix operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Neolytix
Position:Insurance Verification and Eligibility Team Lead - BPO (Healthcare account)
Region:Alabang - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

  • Lead a team of Customer Service Professionals.
  • Respond to clients on any process related queries and manage 1st level escalations.
  • Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA’s.
  • Tracking and maintaining metrics for data includes attendance, productivity, etc.
  • Develop processes to improve productivity and quality of the team.
  • Participate in new pilots projects & work towards proper transition of knowledge to the team.
  • Work with managers to resolve personnel problems or conflicts within the team.
  • Identify trends within the portfolio to aid collections and improve productivity.
  • Work on site

Job Type: Full-time

Pay: Php40,00.00 – Php60,00.00 per month

Schedule:

  • 8-hour shift
  • Monday to Friday

Application Question(s):

  • How much is your previous salary?
  • How much is your expected salary?
  • Are you amenable to work on a nightshift schedule?
  • Are you amenable to work onsite (Molino, Cavite)?
  • Do you have at least 1 year of team leading experience (BPO – Healthcare)?
  • Are you a Registered Nurse?

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Alabang
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Company Information

Neolytix

Neolytix is a pioneering data analytics company based in the Philippines. With a strong focus on harnessing the power of data, Neolytix provides cutting-edge solutions that enable businesses to make informed decisions and gain a competitive edge. Their team of experts specializes in data management, advanced analytics, and artificial intelligence, helping clients uncover valuable insights hidden within their data. Neolytix’s innovative approach and commitment to excellence have established them as a trusted partner for businesses across various industries, driving growth and transformation in the digital age.