Philippines Jobs

IT Customer Care Jobs at Corporate Technologies, Inc. in Alabang, Metro Manila

Corporate Technologies, Inc. company logo
Published 10 months ago

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Corporate Technologies, Inc. is thrilled to announce job openings for the position of IT Customer Care in the Alabang area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Corporate Technologies, Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Corporate Technologies, Inc..

Job Information

Company:Corporate Technologies, Inc.
Position:IT Customer Care
Region:Alabang - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Are you passionate about customer service and have a strong background in IT? We have an exciting job opportunity for you as an IT Customer Care representative.

As an IT Customer Care representative, your main responsibility will be to provide exceptional customer support to our clients. You will be the first point of contact for any IT-related issues or inquiries, and will work closely with our technical team to ensure timely resolution and customer satisfaction.

Key responsibilities:

  • Responding to customer inquiries via phone, email, and chat in a professional and timely manner.
  • Troubleshooting technical issues, providing step-by-step instructions, and guiding customers through the problem-solving process.
  • Escalating complex issues to the appropriate department for further investigation and resolution.
  • Documenting customer interactions and updating the internal knowledge base with relevant information.

Requirements:

  • Excellent communication skills and a strong customer service orientation.
  • Strong technical background and knowledge of IT systems, hardware, and software.
  • Ability to effectively prioritize and manage multiple tasks in a fast-paced environment.
  • Detail-oriented with excellent problem-solving and analytical skills.

If you are a self-motivated individual who enjoys helping customers and has a passion for IT, we want to hear from you.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Alabang
Full Address Cortex Technologies Corporation, Asian Star Building, 5F, 1781 ASEAN Dr, Alabang, Muntinlupa, Metro Manila, Philippines
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Company Information

Corporate Technologies, Inc.

Corporate Technologies, Inc. is a leading technology company based in the Philippines. With a solid reputation and extensive experience in the industry, the company specializes in providing innovative solutions and services to businesses of all sizes. Offering a wide range of IT solutions, including software development, cloud computing, and cybersecurity, Corporate Technologies, Inc. helps organizations stay ahead in the competitive market. Their team of skilled professionals is dedicated to delivering high-quality and reliable technology solutions tailored to meet the specific needs of each client. With a commitment to excellence and customer satisfaction, Corporate Technologies, Inc. is the trusted choice for businesses seeking advanced technology solutions.