Philippines Jobs

IT Helpdesk Jobs at Strategic Networks, Inc in Calamba City, Laguna (province)

Strategic Networks, Inc company logo
Published 8 months ago

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Company Strategic Networks, Inc is offering job opportunities for the position of IT Helpdesk in the Calamba City area. The job type available is Contract.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Strategic Networks, Inc operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Strategic Networks, Inc
Position:IT Helpdesk
Region:Calamba City - Laguna (province), Laguna (province)
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Contract

Job Description

Qualifications:

  • Fresh graduates with ticketing software background and remote tools experience are encouraged to apply
  • Amenable to work in BGC, Taguig
  • Immediate availability to start work

Job Description:

  • Act as the initial point of contact for customer queries through calls or remote assistance
  • Provide troubleshooting and isolation support before escalating to relevant teams
  • Create and update tickets, ensuring thorough details and verification
  • Assist in account creation and application installations remotely
  • Maintain a high level of program knowledge for effective problem resolution

Job Type: Fixed term, Contract Length: 12 months

Pay: Php16,00.00 per month

Benefits:

  • Paid training

Schedule:

  • Rotational shift
  • Shift system

Supplemental pay types:

  • 13th-month salary
  • Performance bonus

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Laguna (province)
City Calamba City
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Job Application Information

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Company Information

Strategic Networks, Inc

Strategic Networks, Inc is a leading IT company in the Philippines, specializing in providing innovative solutions for businesses. With a focus on network infrastructure and cybersecurity, the company offers cutting-edge services tailored to meet the evolving needs of its clients. Known for its commitment to excellence and customer satisfaction, Strategic Networks, Inc has established a reputation for delivering reliable and high-quality IT solutions to companies across various industries in the Philippines.