IT Helpdesk Support Jobs at Eclaro in Quezon City, Metro Manila
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Eclaro is currently accepting applications for the position of IT Helpdesk Support in the Quezon City area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Eclaro operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Eclaro |
| Position: | IT Helpdesk Support |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Note: By applying to this role, you will be automatically registered for Triumph—Asia’s leading Virtual Career Fair for Diversity on March 5-7, offering placements in top diversity-focused organizations in India.
Roles and Responsibilities:
- Provide 1st tier technical support for network, software, and hardware issues
- Resolve user calls related to computer problems and inquiries
- Contact vendors for technical support and information
- Initiate, escalate, and resolve problem tickets
- Truly troubleshoot technical issues and escalate as needed
- Perform other assigned duties
Skill/Requirements:
- Associate’s degree in IT/MIS or related field
- 2-5 years of IT Helpdesk Support experience
- Networking and hardware knowledge
- Proficient in Microsoft products and operating systems
- Strong customer service and troubleshooting skills
- Effective communication of technical concepts
- Remote support experience is a plus
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Quezon City |
| Google Map | Google Map |
Job Application Information
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