IT Helpdesk Jobs at Systemantech INC in Quezon City, Metro Manila
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Welcome to our job portal, where Systemantech INC is offering exciting employment opportunities for the position of IT Helpdesk in the Quezon City area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Systemantech INC, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Systemantech INC. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Systemantech INC |
| Position: | IT Helpdesk |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
JOB RESPONSIBILITIES:
- Serve as the first point of contact for customers seeking technical assistance over the phone or email.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions.
- Determine the best solution based on the issue and details provided by customers.
- Walk the customer through the problem-solving process.
- Direct unresolved issues to the next level of support personnel.
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update customer status and information.
- Pass on any feedback or suggestions by customers to the appropriate internal team.
- Identify and suggest possible improvements on procedures.
JOB QUALIFICATIONS:
- Must have 6 months experience as IT Servicedesk/Helpdesk.
- Above-average communication skills
- Good in software and hardware troubleshooting
- Willing to go on shifting schedules
- Can extend time/OT if needed
- Able to commit and attend corporate activities
- Positive work attitude
- Has experience using any ticketing system. Ex. snow, os, hp OpenView, servicedesk)
Job Type: Full-time
Salary: Php16,00.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
Education:
- Bachelor’s (Required)
Language:
- English (Required)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Systemantech Inc., 145 Mo. Ignacia Ave, Diliman, Quezon City, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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