Philippines Jobs

IT Manager Jobs at Callhounds Global in Quezon City, Metro Manila

Callhounds Global company logo
Published 9 months ago

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Callhounds Global is currently accepting applications for the position of IT Manager in the Quezon City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Callhounds Global operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Callhounds Global
Position:IT Manager
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Operations Management:

  • Manage day-to-day oversight and coordination of IT helpdesk activities, ensuring timely and efficient resolution of user issues.
  • Ensure that the IT Staff Scheduling meets operational needs, maintaining adequate coverage during business hours and after-hours support.

Project Management:

  • Assign IT projects and tasks to capable staff, overseeing their execution to ensure successful completion within specified timelines.
  • Communicate important IT information to relevant departments, fostering effective collaboration and alignment with business objectives.

Security Management:

  • Maintain the security of the organization’s IT systems and data.
  • Ensure that IT/Infosec processes are followed by IT staff, adhering to security standards and regulatory requirements.

Team Management:

  • Build and lead a skilled and motivated IT team.
  • Provide guidance, mentorship, and support to team members, fostering a positive and productive work environment.

Performance Monitoring and Reporting:

  • Generate reports as needed to provide insights into IT operations, including performance metrics, project status, and resource utilization.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Quezon City
Full Address Callhounds Global, 2F CDC Millennium Tower, Sapphire Road, Brgy. San Antonio, Ortigas Center, Pasig, 1550 Metro Manila, Philippines
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Company Information

Callhounds Global

Callhounds Global is a leading business process outsourcing (BPO) company based in the Philippines. With a strong focus on customer service and back-office solutions, Callhounds Global offers a wide range of services including call center operations, data entry, technical support, and more. With a highly skilled workforce and state-of-the-art technology, Callhounds Global aims to provide exceptional outsourcing solutions to businesses from around the world. Their commitment to excellence and dedication to client satisfaction sets them apart in the BPO industry.