IT Service Desk Analyst Jobs at AUMTREND PH INC in Philippines
AUMTREND PH INC is thrilled to announce job openings for the position of IT Service Desk Analyst in the Philippines area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At AUMTREND PH INC, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with AUMTREND PH INC.
Job Information
| Company: | AUMTREND PH INC |
| Position: | IT Service Desk Analyst |
| Region: | Philippines |
| Education: | Confidential |
| Salary: | PHP 20.000 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Responsibilities:
- Handle E-mails, Calls and Chat related to application issues faced by clients within SLA.
- Create issue tickets with precision and quality.
- Provide initial assessment and support for reported issues targeting first contact resolution.
- Multi-task between voice and e-mail support.
- Ensure KPI and SLA targets are met.
- Perform troubleshooting on PC, OS, and basic office applications.
Qualifications:
- Bachelor’s degree required.
- Minimum 2 years IT Service Desk experience.
- Working knowledge of MS Excel and Office Applications.
- Strong communication and interpersonal skills.
- Willingness to work in shifting schedules and onsite in Pampanga City.
Job Types: Full-time, Permanent
Pay: Php20,00.00 – Php30,00.00 per month
Benefits:
- Additional Leave
- Health insurance
- Paid training
- Opportunities for promotion
Schedule:
- 8-hour shift, Night shift, Weekends
- Overtime, Holidays, Shift system
Supplemental Pay:
- 13th-month salary, Overtime pay, Performance bonus
Application Questions:
- Willingness to work in Pampanga City? Start date is September 5, can you start immediately?
Education:
- Bachelor’s (Required)
Experience:
- IT Service Desk: 1 year (Required)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Region | Philippines |
| Google Map | Google Map |
Job Application Information
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