IT Service Desk Analyst Jobs at AUMTREND PH INC in Taguig, Metro Manila
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Company AUMTREND PH INC is offering job opportunities for the position of IT Service Desk Analyst in the Taguig area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
AUMTREND PH INC operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | AUMTREND PH INC |
| Position: | IT Service Desk Analyst |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
Responsibilities:
- Troubleshooting and resolving user and infrastructure issues.
- Taking ownership of support incidents and service requests.
- Answering telephone calls and chats.
- Updating and maintaining tickets within the service management toolset.
- Categorize and prioritize tickets according to service management processes.
- Prompt escalation of tickets to infrastructure engineers.
- Communicate experience and knowledge to assist support availability.
Qualifications:
- Bachelor’s degree required
- Minimum 2 years experience in an IT Service desk role
- Excellent organizational, interpersonal, and communication skills.
- Customer service orientation and problem-solving abilities.
- Self-starter with the ability to work independently.
- Effective communication and interpersonal skills.
- Ability to work well under pressure and in shifting schedules.
- Immediate availability to start work.
Job Types: Full-time, Permanent
Salary: Php35,00.00 – Php40,00.00 per month
Benefits:
- Additional leave
- Company events and Christmas gift
- Employee discount
- Health insurance
- Opportunities for promotion and training
Schedule:
- 8-hour shifts, including nights, weekends, and holidays
- Overtime and shift system may be required
Supplemental pay types:
- 13th month salary, overtime pay, performance bonus
Application Question:
- The start date is March 1, can you start immediately?
Education: Bachelor’s degree (Required)
Experience: IT Service Desk: 2 years (Required)
Expected Start Date: 03/01/2024
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | AUMTREND PH INC,, 25D 2F Zeta II Bldg. 191 1229, Salcedo, Legazpi Village, Makati, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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