Philippines Jobs

IT Service Desk Analyst Jobs at Dole Asia Company Limited in Davao City, Davao del Sur

Dole Asia Company Limited company logo
Published 5 months ago

Welcome to our job portal, where Dole Asia Company Limited is offering exciting employment opportunities for the position of IT Service Desk Analyst in the Davao City area. We are currently seeking Temporary candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Dole Asia Company Limited, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Dole Asia Company Limited. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Dole Asia Company Limited
Position:IT Service Desk Analyst
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Salary:PHP 20.000 - PHP 21.000 per Month
Job Type:Temporary

Job Description

Description of Job Function:

The IT Service Desk Analyst will serve as the first point of contact for DAH users with systems and network concerns and is primarily responsible to provide technical support to resolve all IT related incident and request.

Basic Duties and Responsibilities

· To provide daily Level 1.5 support to end-users incidents and request pertaining to business applications such as SAP, Office 365, Hyperion, etc., Network, and PC system hardware related.

· On time PC provisioning and deprovisioning

· Daily monitoring of password expiry

· Daily monitoring of Cisco Antivirus report

· Assist Corp IT on new project roll-out

· Creation of Guest Wifi access as needed

· Creation and restoration of daily, weekly, and monthly shared folder backup

· Provide remote IT support to work-at-home users

· Conduct basic laptop faulty hardware part replacement or upgrade

· Timely maintenance of IT software and hardware inventory

· Perform nightshift support every period

· Timely monitoring of licenses

· Level 1 Xsuite Support

· Respond to all emails sent to IT helpdesk

· Generate monthly network printer usage report

· Assist on Corp IT initiative roll-out

Required Competencies

· Written and verbal communication skills

· Problem solving skills

· Time management skills

· Customer service

· Critical thinking skills

· Strong knowledge on Windows 1011

· Experience in Window Server Administration

· LAN & WLAN troubleshooting

Job Types: Permanent, Temporary

Contract length: 6 months

Pay: Php20,00.00 – Php21,00.00 per month

Benefits:

  • Company events
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary

Ability to commute/relocate:

  • Davao City: Reliably commute or planning to relocate before starting work (Required)

Location:

  • Davao City (Required)

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Davao del Sur
City Davao City
Full Address Dole Shared Service Center - Davao, Units 302-303, 3rd Floor, Topaz Bldg, Damosa IT Park, J.P. Laurel Ave, Davao City, 8000 Davao del Sur, Philippines
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Company Information

Dole Asia Company Limited

Dole Asia Company Limited is a prominent food and beverage company based in the Philippines. With a rich history spanning over decades, Dole Asia has established itself as a global leader in the industry, renowned for its high-quality, nutritious products. The company is known for its vast range of fresh fruits, vegetables, and packaged food items that are distributed globally. Dole Asia prides itself on its commitment to sustainability and responsible business practices, ensuring the well-being of its employees, communities, and the environment. With its dedication to excellence and innovation, Dole Asia continues to redefine the food and beverage industry.