Philippines Jobs

IT Service Desk (HYBRID SETUP – FRESH GRADUATES – BGC) Jobs at Strategic Networks, Inc in Taguig, Metro Manila

Strategic Networks, Inc company logo
Published 7 months ago

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Company Strategic Networks, Inc is offering job opportunities for the position of IT Service Desk (HYBRID SETUP - FRESH GRADUATES - BGC) in the Taguig area. The job type available is Contract.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Strategic Networks, Inc operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Strategic Networks, Inc
Position:IT Service Desk (HYBRID SETUP - FRESH GRADUATES - BGC)
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Contract

Job Description

Qualifications:

  • Fresh graduates with ticketing software background and remote tools experience are open to apply
  • Amenable to work in BGC, Taguig
  • Can start ASAP

Job Description:

  • Act as a first point of contact for customer queries via calls
  • Assist end-users remotely using CMRC, Remote Desktop Connection, and Microsoft Teams
  • Provide troubleshooting and escalate complex issues
  • Create and manage tickets, update end-users on status
  • Handle account creation, application installation, and password resets
  • Ensure excellent customer experience and satisfaction

Job Type: Fixed term

Contract Length: 12 months

Pay: Php17,00.00 per month

Benefits:

  • Paid training

Schedule:

  • Rotational shift
  • Shift system

Supplemental pay types:

  • 13th-month salary
  • Performance bonus

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
Full Address Strategic Back-Office Solutions Philippines Corporation, 3rd Floor, One World Square, Upper McKinley Road, Taguig, Philippines
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Company Information

Strategic Networks, Inc

Strategic Networks, Inc is a leading IT company in the Philippines, specializing in providing innovative solutions for businesses. With a focus on network infrastructure and cybersecurity, the company offers cutting-edge services tailored to meet the evolving needs of its clients. Known for its commitment to excellence and customer satisfaction, Strategic Networks, Inc has established a reputation for delivering reliable and high-quality IT solutions to companies across various industries in the Philippines.