Philippines Jobs

IT Service Desk L2 Jobs at STRATEGIC NETWORKS INC. in Tondo, Metro Manila

STRATEGIC NETWORKS INC. company logo
Published 11 months ago

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STRATEGIC NETWORKS INC. is currently accepting applications for the position of IT Service Desk L2 in the Tondo area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

STRATEGIC NETWORKS INC. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:STRATEGIC NETWORKS INC.
Position:IT Service Desk L2
Region:Metro Manila, Tondo - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Stratnet is driven by a team of highly dedicated Information Technology professionals, whose expertise was acquired through rigid trainings and years of corporate experience and exposure.

We were brought together by our common desire and commitment to customer service, offering the best solutions possible and providing quality and first-rate services for our customers and shareholders.

Job Description:

  • Providing software application support
  • Performing analyses on software application functionality and suggesting improvements
  • Ensuring effective front-end and back-end functionality of applications
  • Consulting with the software development team, internal users, and clients to improve application performance
  • Managing code migration across environments to ensure continued and synchronized functionality
  • Establishing the root causes of application errors and escalating serious concerns to the Senior Engineer
  • Keeping a record of configuration changes and scheduling application updates
  • Documenting processes and monitoring application performance metrics
  • Providing front-end support to clients and colleagues in other departments

Job Qualifications:

  • With at least 1 year and above of experience in technical support and software or any relevant positions
  • Can start as soon as possible; start of training will be on January 15, 2023
  • FRESH GRADUATES are encouraged to apply with technical employment
  • Knowledgeable in using remote support and ticketing systems

Benefits:

  • Equipment provided by the company
  • 13th month pay
  • Performance Bonus
  • Opportunity for promotion
  • Attendance Bonus
  • HMO
  • Insurance
  • Flexible schedule
  • Flextime
  • Paid training
  • Pay raise

Job Types: Full-time, Permanent

Salary: Php17,00.00 – Php25,00.00 per month

Schedule:

  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Commission pay
  • Performance bonus
  • Yearly bonus

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Tondo
Full Address HXJQ+4P8 Strategic International Manpower Services, Gen. Luna St, Paco, Maynila, 1007 Kalakhang Maynila, Philippines
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Job Application Information

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Company Information

STRATEGIC NETWORKS INC.

Strategic Networks Inc. is a reputable company based in the Philippines that focuses on providing innovative networking solutions to businesses. With a team of highly skilled professionals, they offer a wide range of services including network design, implementation, and maintenance. Strategic Networks Inc. aims to help organizations optimize their network infrastructure to promote efficiency and productivity. With their cutting-edge solutions and commitment to customer satisfaction, they have established themselves as a leader in the industry.