IT Service Desk Jobs at Tata Consultancy Services (TCS) in Taguig, Metro Manila
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Tata Consultancy Services (TCS) is currently accepting applications for the position of IT Service Desk in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Tata Consultancy Services (TCS) operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Tata Consultancy Services (TCS) |
| Position: | IT Service Desk |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 30.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
1-5 years SOLID ITSD experience in a BPO setting/TSR supporting corporate users in a similar environment required.
Job Type: Full-time
Salary: Php30,00.00 – Php45,00.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor’s degree (Preferred)
Experience:
- Service Desk: 1 year (Preferred)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | TATA Consultancy Services (Recruitment Hub), 24 Rizal Dr, Taguig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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