IT Service Operations Manager Jobs at Home Credit in Quezon City, Metro Manila
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Welcome to our job portal, where Home Credit is offering exciting employment opportunities for the position of IT Service Operations Manager in the Quezon City area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Home Credit, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Home Credit. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
Company: | Home Credit |
Position: | IT Service Operations Manager |
Region: | Metro Manila, Quezon City - Metro Manila |
Education: | Confidential |
Salary: | PHP 14.700 - PHP 45.000 per Month |
Job Type: | Full-time |
Job Description
As part of our growth, your tasks will be to:
- Own the day-to-day delivery of the entire Service Operations team, including reporting, performance management, onboarding and offboarding of resources
- Act as a liaison officer between IT and the business, particularly for complex and business-critical outages/disruptions
- Supervise staff performing various tasks and be capable of doing them firsthand in the absence of delegates
- Implement incident management practices like facilitating technical bridge/war room
- Create problem tickets and lead discussions that require long-term/prolonged solutions
- Improve and innovate monitoring capabilities
- Be an active member of the Change Approval Board
- Support annual BCP – DR activity in partnership with Enterprise Risk Management and IT BCP DR Manager
- Support the Governance team in fulfilling regulatory requirements/commitments
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
Province | Metro Manila |
City | Quezon City |
Full Address | Home Credit Philippines, 11th Floor, Vertis North Corporate Center Tower 1, North Ave, Quezon City, 1105 Metro Manila, Philippines |
Google Map | Google Map |
Job Application Information
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