Philippines Jobs

IT Support Specialist Jobs at Flatplanet in Makati, Metro Manila

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Published 6 months ago

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Flatplanet is currently accepting applications for the position of IT Support Specialist in the Makati area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Flatplanet operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Flatplanet
Position:IT Support Specialist
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Date: May 9, 2024

Location: Makati, Makati City

Working Hours: Morning, 2 days on-site per week

The IT Support Specialist at Flatplanet will be responsible for maintaining IT operations, providing end user support, and ensuring compliance with IT policies. Key responsibilities include:

  • Provide helpdesk support and user education
  • Maintain IT hardware and infrastructure
  • Handle onboarding and offboarding processes
  • Ensure compliance with SOC2 requirements

Ideal Candidate Qualifications:

  • Experience in Level 2 IT support
  • Proficiency in Google suite and Mac/Windows systems
  • Excellent communication skills
  • Experience with automation and compliance frameworks
  • Ability to work independently and collaborate effectively

Key Contacts:

  • CTO
  • People and Culture team
  • Platform team
  • Business Operations & Systems Manager
  • Information Security Committee

Tech Stack:

  • Endpoints: Mac and Windows
  • Core Services: Google Workspace
  • Communications: Slack, Zoom
  • Business applications: Atlassian Suite, Microsoft Office, Miro
  • Mobile Device Management: Mosyle, Manage Engine Endpoint Central
  • Automation: Shell scripts, GAMADV-XTD3
  • Networking: Unifi

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Flat Planet Philippines Inc., 196 Salcedo, Legazpi Village, Makati, 1229 Metro Manila, Philippines
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Company Information

Flatplanet

Flatplanet is a renowned outsourcing company located in the Philippines, offering top-notch BPO services. With a focus on delivering exceptional customer service, Flatplanet helps businesses worldwide improve their operational efficiency. The company’s skilled workforce and state-of-the-art technology make it a trusted partner for various industries. Flatplanet’s commitment to excellence and innovation has positioned it as a leader in the outsourcing sector in the Philippines.