Philippines Jobs

IT Support Specialist Jobs at TaskUS in Quezon City, Metro Manila

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Published 10 months ago

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TaskUS is currently accepting applications for the position of IT Support Specialist in the Quezon City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

TaskUS operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:TaskUS
Position:IT Support Specialist
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a highly motivated individual to join our team as an IT Support Specialist. In this role, you will be responsible for providing technical assistance and support for incoming queries and issues regarding computer systems, software, and hardware. You will resolve technical problems, escalate complex issues, and ensure that all support tickets are handled efficiently and professionally.

The ideal candidate for this position will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. You should be proficient in troubleshooting computer systems, installing and configuring software and hardware, and be able to communicate technical information in a clear and concise manner.

Responsibilities:

  • Provide technical assistance and support for incoming queries and issues
  • Troubleshoot hardware and software problems
  • Install and configure computer systems and software
  • Manage and escalate support tickets
  • Ensure customer satisfaction by providing prompt and reliable solutions

Requirements:

  • Proven experience as an IT Support Specialist or similar role
  • Strong knowledge of computer systems, software, and hardware
  • Good understanding of network protocols and troubleshooting
  • Excellent problem-solving and communication skills
  • Ability to work well under pressure and handle multiple tasks simultaneously

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Quezon City
Full Address 7th Floor, TaskUs Quezon City - Chateau Ridiculous, 962 Aurora Blvd, Project 4, Quezon City, 1109 Metro Manila, Philippines
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Job Application Information

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Company Information

TaskUS

TaskUS is a renowned business process outsourcing (BPO) company based in the Philippines. With a strong focus on customer support, TaskUS offers a range of services including customer care, technical support, and content moderation. Established in 2008, the company has quickly grown to become one of the leading BPO providers in the country, serving global clients with its efficient and reliable workforce. TaskUS prioritizes employee well-being and growth, ensuring a dynamic and vibrant work environment. With its commitment to innovation and exceptional service, TaskUS continues to redefine the outsourcing industry in the Philippines.