IT SUPPORT STAFF Jobs at Joyce & Diana Worldwide Inc. in Cabuyao, Laguna
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Joyce & Diana Worldwide Inc. is currently accepting applications for the position of IT SUPPORT STAFF in the Cabuyao area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Joyce & Diana Worldwide Inc. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Joyce & Diana Worldwide Inc. |
| Position: | IT SUPPORT STAFF |
| Region: | Cabuyao - Laguna, Laguna |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
The IT Support Staff position provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The primary responsibilities include troubleshooting problems, documenting incidents, and resolving technical issues in a timely manner.
The ideal candidate should have a strong understanding of computer systems and networks, with the ability to diagnose and resolve technical problems. Excellent customer service skills and the ability to communicate effectively with non-technical users are crucial for this role. The IT Support Staff must be proactive, detail-oriented, and possess good problem-solving abilities.
Key Responsibilities:
- Responding to queries and providing technical assistance to end users promptly and professionally
- Troubleshooting computer hardware, software, and network-related issues
- Installing and configuring computer systems and software
- Documenting, tracking, and monitoring incidents through the ticketing system
- Collaborating with other IT team members to resolve complex technical problems
Qualifications:
- Diploma/Bachelor’s degree in Information Technology or related field
- Proven experience in providing IT support or technical assistance
- Strong knowledge of computer systems, networks, and hardware components
- Proficient in troubleshooting software and hardware issues
- Good understanding of operating systems, such as Windows and Mac OS
- Excellent communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Laguna |
| City | Cabuyao |
| Google Map | Google Map |
Job Application Information
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