IT Support Jobs at Strategic Networks, Inc. in Quezon City, Metro Manila
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Strategic Networks, Inc. is currently seeking applicants for the position of IT Support in the Quezon City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Strategic Networks, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Strategic Networks, Inc. |
| Position: | IT Support |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
- Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
- Experience in Windows & non-Windows Operating environment
- Recommend and apply solutions, including on-site repair for remote users
- Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
- Determine and execute system reconfiguration needs.
- Establish end user service level agreements.
- Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
- Supervise complaint ticketing system and follow timely resolution of all work orders.
- Demonstrated ability to provide user support by means of remote access tools.
- Provide status update to the ticketing tools in a timely manner.
- Analyze completed end-user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
- Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Tierra Networks Technologies Inc ., 28D The Exchange Regency, Exchange Road, Cor Meralco Ave, Pasig, 1605 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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