IT Support Jobs at Strategic Networks, Inc. in Santa Rosa City, Laguna
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Strategic Networks, Inc. is currently accepting applications for the position of IT Support in the Santa Rosa City area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Strategic Networks, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Strategic Networks, Inc. |
| Position: | IT Support |
| Region: | Laguna, Santa Rosa City - Laguna |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
- Over all responsible for the management and maintenance of desktop environment via onsite support, phone or remote. Assist end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence;
- Take ownership on assigned incident tickets and resolve with-in the agreed service level and targets;
- Perform end user support for the deskside (hardware and software), network diagnostics and repair;
- Must be able to escalate tickets with dependencies to respective towers/group to resolve the concerns of end user;
- Proactively update end users with regards to their request;
- Ability to perform root cause analysis and technical reports for issues involving desktop environment;
- Prepare needed daily, weekly and monthly reports;
- Responsible for maintaining an acceptable level of customer satisfaction and effective professional working relationships with supervisors and co-workers.
Job Types: Temporary, Full-time
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Laguna |
| City | Santa Rosa City |
| Full Address | Strategic Information Management Software Solutions Corporation., Jasmin St, Rodriguez Village Lawa, Calamba, 4027 Laguna, Philippines |
| Google Map | Google Map |
Job Application Information
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