Philippines Jobs

IT Support Jobs at Strategic Networks, Inc. in Taguig, Metro Manila

Strategic Networks, Inc. company logo
Published 9 months ago

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Strategic Networks, Inc. is thrilled to announce job openings for the position of IT Support in the Taguig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Strategic Networks, Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Strategic Networks, Inc..

Job Information

Company:Strategic Networks, Inc.
Position:IT Support
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

  • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Determine and execute system reconfiguration needs.
  • Establish end user service level agreements.
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
  • Supervise complaint ticketing system and follow timely resolution of all work orders.
  • Demonstrated ability to provide user support by means of remote access tools.
  • Provide status update to the ticketing tools in a timely manner.
  • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
  • Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Taguig
Full Address Stratworks, Inc., 14F Capital House, 9th Ave, cor 34th St, Taguig, 1630 Metro Manila, Philippines
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Company Information

Strategic Networks, Inc.

Strategic Networks, Inc. (SNI) is a leading telecommunications company based in the Philippines. With a strong focus on driving connectivity and innovation, SNI provides cutting-edge solutions for both businesses and individuals. Through its extensive network infrastructure, SNI offers reliable high-speed internet and advanced telecommunication services nationwide. SNI’s commitment to delivering quality connectivity has made it a preferred choice for businesses seeking efficient communication solutions. As a pioneer in the industry, SNI continues to play a crucial role in expanding digital connectivity and enabling technological advancements in the Philippines.