Philippines Jobs

IT Tech Support Jobs at Strategic Networks, Inc in Taguig, Metro Manila

Strategic Networks, Inc company logo
Published 7 months ago

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Strategic Networks, Inc is currently seeking applicants for the position of IT Tech Support in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Strategic Networks, Inc operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Strategic Networks, Inc
Position:IT Tech Support
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Qualifications:

  • Must have at least 3 years of technical work experience
  • Amenable to work in BGC, Taguig
  • Can start ASAP

Job Description:

  • Provide incident and request management support to all end user devices.
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Establish end user service level agreements
  • Supervise complaint ticketing system and follow timely resolution of all work orders
  • Provide user support using remote access tools
  • Analyze completed end user device requests and incidents for process improvements
  • Monitor and repair IT/office equipment for smooth operation

Job Type: Full-time

Pay: Php22,00.00 per month

Benefits:

  • Paid training

Schedule:

  • Rotational shift
  • Shift system

Supplemental pay:

  • 13th-month salary

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
Full Address Strategic Back-Office Solutions Philippines Corporation, 3rd Floor, One World Square, Upper McKinley Road, Taguig, Philippines
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Company Information

Strategic Networks, Inc

Strategic Networks, Inc is a leading IT company in the Philippines, specializing in providing innovative solutions for businesses. With a focus on network infrastructure and cybersecurity, the company offers cutting-edge services tailored to meet the evolving needs of its clients. Known for its commitment to excellence and customer satisfaction, Strategic Networks, Inc has established a reputation for delivering reliable and high-quality IT solutions to companies across various industries in the Philippines.