IT Technical Support Representative Jobs at SupportNinja in Clark Freeport Zone, Central Luzon
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SupportNinja is currently accepting applications for the position of IT Technical Support Representative in the Clark Freeport Zone area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
SupportNinja operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | SupportNinja |
| Position: | IT Technical Support Representative |
| Region: | Central Luzon, Clark Freeport Zone - Central Luzon |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
Are you passionate about providing technical assistance to end-users? We are currently seeking an IT Technical Support Representative to join our dynamic team. As an IT Technical Support Representative, you will be responsible for resolving technical problems, providing advice, and ensuring customer satisfaction.
Key responsibilities:
- Responding to customer inquiries regarding technical issues via phone or email.
- Troubleshooting and resolving software and hardware problems.
- Generating and maintaining accurate documentation for all solved issues.
- Collaborating with cross-functional teams to escalate and resolve complex problems.
- Assisting with the installation and configuration of software applications and hardware devices.
Requirements:
- Prior experience in a technical support role is preferred.
- Strong knowledge of IT systems, networks, and troubleshooting methods.
- Excellent communication and problem-solving skills.
- Ability to work independently and in a team environment.
- A customer-oriented approach with a desire to provide exceptional service.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Central Luzon |
| City | Clark Freeport Zone |
| Full Address | SupportNinja (Hideout), Northwalk, Clark, Pampanga, 2009, Philippines |
| Google Map | Google Map |
Job Application Information
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