Philippines Jobs

IT Technical Support Jobs at Sapient BPO in Pasig, Metro Manila

Sapient BPO company logo
Published 10 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Sapient BPO is currently seeking applicants for the position of IT Technical Support in the Pasig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Sapient BPO operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Sapient BPO
Position:IT Technical Support
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

  • May carry out one or more of the following: Responds to call questions and complaints using usual scripts and procedures.
  • Gathers information, researches/resolves queries, and logs customer calls.
  • Communicates relevant alternatives for completion in a timely fashion.
  • Informs clients about expert services to choose from and determines customer requirements.
  • Provides purposeful instruction, teaching, and help to lower-level employees.
  • Provides guidance, instruction, and troubleshooting support to lower-level employees.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Pasig
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient BPO

Sapient BPO is a renowned business process outsourcing (BPO) company based in the Philippines. With a strong focus on providing exceptional customer support and efficient back-office services, Sapient BPO has established itself as a leader in the industry. With state-of-the-art technology and a highly skilled workforce, the company offers a wide range of services including customer service, technical support, data entry, and more. Sapient BPO’s commitment to excellence and dedication to client satisfaction has made it a preferred outsourcing partner for businesses worldwide.