Japanese Bilingual Resource Jobs at TELUS International in Makati, Metro Manila
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
TELUS International is thrilled to announce job openings for the position of Japanese Bilingual Resource in the Makati area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At TELUS International, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with TELUS International.
Job Information
| Company: | TELUS International |
| Position: | Japanese Bilingual Resource |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
Job Description
Provide assistance to customers and solve their cases
Analyze customer issues and provide solutions according to the account procedures and guidelines
Provide customer care when necessary
Keep updated knowledge of account’s policies and products
Maintain adequate proficiency in products and platforms supported
Read and ensure understanding of new or actualized policies, procedures and products
Communicate with the supervisor, team members and other teams regarding problems, solutions and trends
Keep account information confidential, protect it from unauthorized use, ensure it remains in Account area only (use of pen-drives, removable drives, printed material, and other means of storing and distributing information is strictly prohibited)
Required Skills + Qualities (Technical)
Candidate must possess at least a Vocational Diploma in any field
Must be fluent in both written and verbal CEFR Rating of B2 level in Japanese & English
At least 6 months of working experience as a BPO Professional, preferably with experience supporting a Bilingual Queue (Japanese and English)
Candidate must be adaptive to changing work schedule
Must be willing to be assigned in Makati
Foreign candidates holding Philippine residency permits or foreign tourist visas preferred
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | TELUS International Philippines - McKinley Exchange, Epifanio de los Santos Avenue corner McKinley Road, San Lorenzo, Makati, 1200 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
