Japanese Bilingual Resource Jobs at TELUS International in Makati, Metro Manila
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TELUS International is thrilled to announce job openings for the position of Japanese Bilingual Resource in the Makati area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At TELUS International, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with TELUS International.
Job Information
Company: | TELUS International |
Position: | Japanese Bilingual Resource |
Region: | Makati - Metro Manila, Metro Manila |
Education: | Confidential |
Salary: | PHP 14.100 - PHP 43.000 per Month |
Job Type: | Full-time |
Job Description
Job Description
Provide assistance to customers and solve their cases
Analyze customer issues and provide solutions according to the account procedures and guidelines
Provide customer care when necessary
Keep updated knowledge of account’s policies and products
Maintain adequate proficiency in products and platforms supported
Read and ensure understanding of new or actualized policies, procedures and products
Communicate with the supervisor, team members and other teams regarding problems, solutions and trends
Keep account information confidential, protect it from unauthorized use, ensure it remains in Account area only (use of pen-drives, removable drives, printed material, and other means of storing and distributing information is strictly prohibited)
Required Skills + Qualities (Technical)
Candidate must possess at least a Vocational Diploma in any field
Must be fluent in both written and verbal CEFR Rating of B2 level in Japanese & English
At least 6 months of working experience as a BPO Professional, preferably with experience supporting a Bilingual Queue (Japanese and English)
Candidate must be adaptive to changing work schedule
Must be willing to be assigned in Makati
Foreign candidates holding Philippine residency permits or foreign tourist visas preferred
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
Province | Metro Manila |
City | Makati |
Google Map | Google Map |
Job Application Information
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