Philippines Jobs

Jr. Customer Excellence Performance Manager Jobs at Emma – The Sleep Company in Manila, Philippines

Emma – The Sleep Company company logo
Published 11 months ago

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Emma – The Sleep Company is currently accepting applications for the position of Jr. Customer Excellence Performance Manager in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Emma – The Sleep Company operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Emma – The Sleep Company
Position:Jr. Customer Excellence Performance Manager
Job Location Type:Hybrid
Region:Manila - Philippines, Philippines
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly motivated individual to join our team as a Jr. Customer Excellence Performance Manager. In this role, you will be responsible for supporting the Customer Excellence team in analyzing and improving customer experience metrics.

As a Jr. Customer Excellence Performance Manager, you will be tasked with collecting and analyzing customer data, identifying trends, and recommending strategies to enhance overall customer satisfaction. You will work closely with the team to develop and implement action plans, monitor performance, and provide regular reports to management.

To excel in this role, you should have a strong analytical mindset, excellent communication skills, and a passion for delivering exceptional customer service. Previous experience in a similar role or a background in customer service would be advantageous.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Philippines
City Manila
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Job Application Information

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Company Information

Emma – The Sleep Company

Emma – The Sleep Company is a leading mattress and sleep solution provider based in the Philippines. With their commitment to delivering exceptional comfort and quality, Emma has quickly gained a reputation as a game-changer in the sleep industry. Their range of premium mattresses, pillows, and sleep accessories are designed using innovative technology and materials to ensure a restful and rejuvenating sleep experience. Emma’s customer-centric approach and dedication to delivering the perfect night’s sleep have made them a trusted choice for those seeking unparalleled comfort and support in the Philippines.