Philippines Jobs

Jr. Customer Support Associate Jobs at ETAP in Hybrid work Davao City, Davao del Sur

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Published 5 months ago

Welcome to our job portal, where ETAP is offering exciting employment opportunities for the position of Jr. Customer Support Associate in the Hybrid work Davao City area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with ETAP, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with ETAP. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:ETAP
Position:Jr. Customer Support Associate
Region:Davao del Sur, Hybrid work Davao City - Davao del Sur
Education:Confidential
Salary:PHP 18.000 - PHP 20.000 per Month
Job Type:Full-time

Job Description

As a Jr. Customer Support Associate, you will be responsible for providing quality assistance to customers and resolving their inquiries in a timely manner. You will address customer concerns via phone, email, and live chat, ensuring excellent service delivery.

Key responsibilities include handling customer complaints, processing orders, and maintaining accurate records of interactions. Additionally, you will collaborate with other teams to escalate complex issues and ensure effective problem resolution.

Excellent communication skills, a customer-centric mindset, and a knack for problem-solving are essential for this role. Prior customer service experience and proficiency in CRM systems are a plus.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Davao del Sur
City Hybrid work Davao City
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Company Information

ETAP

ETAP is a leading provider of electrical power system design and simulation software. With a strong presence in the Philippines, ETAP offers innovative solutions for power system modeling, analysis, control, and optimization. The company’s products are widely used in industries such as energy, utilities, and manufacturing to ensure stable and efficient power distribution. ETAP’s expertise and technological advancements contribute to the reliability and sustainability of electrical systems in the Philippines and beyond.