Philippines Jobs

Knowledge Base Analyst Jobs at IntouchCX in National Capital Region, Metro Manila

IntouchCX company logo
Published 4 months ago

IntouchCX is currently seeking applicants for the position of Knowledge Base Analyst in the National Capital Region area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

IntouchCX operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:IntouchCX
Position:Knowledge Base Analyst
Region:Metro Manila, National Capital Region - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

As a Knowledge Base Analyst, you will be responsible for developing and maintaining a comprehensive database of information to support our team and customers. Your main duties will include researching, organizing, and updating data to ensure accuracy and accessibility.

You will collaborate closely with internal teams to identify knowledge gaps and provide solutions to enhance overall efficiency. Strong analytical skills, attention to detail, and the ability to communicate complex information clearly are essential for this role.

Experience with knowledge management systems and a background in data analysis are preferred.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City National Capital Region
Full Address IntouchCX Manila - UP Town Center, UP Town Center, Katipunan Ave, Diliman, Quezon City, 1105 Metro Manila, Philippines
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Company Information

IntouchCX

IntouchCX is a leading customer experience (CX) company based in the Philippines. With a vision to transform the way businesses engage with their customers, IntouchCX offers innovative CX solutions and technologies. Through their comprehensive suite of services, including customer feedback management, loyalty programs, and digital engagement platforms, IntouchCX helps businesses across various industries enhance customer satisfaction and loyalty. With their deep understanding of the local market, IntouchCX is committed to delivering personalized and seamless experiences that drive business growth. As a trusted partner, IntouchCX empowers businesses in the Philippines to build strong customer relationships and stay ahead in today’s competitive landscape.