L2 Service Desk Analyst | RSP Jobs at Yempo Solutions in Makati, Metro Manila
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Yempo Solutions is currently accepting applications for the position of L2 Service Desk Analyst | RSP in the Makati area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Yempo Solutions operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Yempo Solutions |
| Position: | L2 Service Desk Analyst | RSP |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
As an L2 Service Desk Analyst at RSP, you will be responsible for providing advanced technical support to internal and external customers. Your main duties include analyzing and resolving IT issues, escalating complex problems to the appropriate teams, and ensuring timely resolution of incidents. You will also be involved in identifying recurring problems and proposing solutions to enhance the overall efficiency of the service desk.
Strong communication skills and a customer-centric approach are essential for this role, as you will be interacting with users to understand their issues and provide effective solutions. If you have a solid understanding of IT systems, excellent problem-solving skills, and a passion for delivering exceptional customer service, we want to hear from you!
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | 108, Yempo Solutions, Pioneer House, 1229 Paseo de Roxas, Legazpi Village, Makati, 1229 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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