Philippines Jobs

L2 Tech Support / Helpdesk Jobs at Alorica Teleservices Inc. in Quezon City, Kalakhang Maynila

Alorica Teleservices Inc. company logo
Published 3 months ago

Alorica Teleservices Inc. is currently seeking applicants for the position of L2 Tech Support / Helpdesk in the Quezon City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Alorica Teleservices Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Alorica Teleservices Inc.
Position:L2 Tech Support / Helpdesk
Region:Kalakhang Maynila, Quezon City - Kalakhang Maynila
Education:Confidential
Salary:PHP 45.000 - PHP 50.000 per Month
Job Type:Full-time

Job Description

As an L2 Tech Support/Helpdesk, you will be responsible for providing technical assistance and support to resolve complex issues from end-users and customers. You will analyze problems, troubleshoot hardware/software, and assist in system maintenance and upgrades.

Key responsibilities include managing and escalating support tickets, documenting solutions, and providing exceptional customer service. Strong communication skills and the ability to work under pressure are essential for this role. Experience in IT support and knowledge of various operating systems and networks are preferred.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Kalakhang Maynila
City Quezon City
Full Address Alorica, Three Cyberpod Centris Edsa, cor Quezon Ave, Diliman, Quezon City, 1100 Metro Manila, Philippines
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Company Information

Alorica Teleservices Inc.

Alorica Teleservices Inc. is a global customer service company based in the Philippines. They offer customer management solutions through innovative technology and a skilled workforce. With a focus on delivering exceptional customer experiences, Alorica serves a diverse range of clients across various industries such as telecommunications, healthcare, and retail. Through their state-of-the-art facilities and commitment to excellence, Alorica has established itself as a leader in the outsourcing industry, providing top-notch service and support to companies worldwide.