Philippines Jobs

L3 Application Support Jobs at Gratitude Inc. in Muntinlupa, Metro Manila

Gratitude Inc. company logo
Published 11 months ago

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Gratitude Inc. is currently seeking applicants for the position of L3 Application Support in the Muntinlupa area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Gratitude Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Gratitude Inc.
Position:L3 Application Support
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

The L3 Application Support position is responsible for providing technical support and resolving complex issues related to application software. This role requires a deep understanding of the supported applications, as well as excellent problem-solving and communication skills.

Key responsibilities of an L3 Application Support include:

  • Providing advanced troubleshooting and resolution for application-related issues
  • Collaborating with cross-functional teams to identify root causes and implement long-term solutions
  • Analysing application logs and performance data to identify patterns and potential areas for improvement
  • Creating and maintaining technical documentation, including processes and procedures
  • Conducting periodic reviews and audits to ensure adherence to best practices and standards

The ideal candidate for this role should have a bachelor’s degree in a relevant field, along with a minimum of 3 years of experience in application support. Strong technical skills, including knowledge of programming languages, databases, and operating systems, are also required.

If you are a highly motivated individual with a passion for resolving complex technical issues, please send your CV and cover letter to [email address] before [deadline date].

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Muntinlupa
Full Address Gratitude Jobs Ahead, 504- B, Summit One Towers, Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines
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Company Information

Gratitude Inc.

Gratitude Inc. is a renowned customer service company based in the Philippines. With a strong commitment to providing exceptional service experiences, Gratitude Inc. has become a trusted partner for businesses worldwide. Their team of highly skilled professionals is dedicated to building strong customer relationships and ensuring customer satisfaction. Through their innovative solutions and personalized approach, Gratitude Inc. helps businesses achieve their customer service goals and drive success. With their impeccable track record and unwavering focus on delivering excellence, Gratitude Inc. is a leading choice for companies seeking outstanding customer service in the Philippines.