Lead Contact Center Jobs at ING in Manila, Metro Manila
ING is currently seeking applicants for the position of Lead Contact Center in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
ING operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | ING |
| Position: | Lead Contact Center |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a dynamic and experienced individual to join our team as a Lead Contact Center. In this role, you will be responsible for overseeing the operations of our contact center, managing a team of customer service representatives, and ensuring high-quality service delivery to our customers.
Key responsibilities include optimizing contact center processes, analyzing performance metrics, implementing training programs, and resolving escalated customer issues. The ideal candidate should have strong leadership skills, excellent communication abilities, and a proven track record in customer service management.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | ING Bank N.V. Philippines, Taguig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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