Philippines Jobs

Level 1 Customer Happiness Expert Jobs at Shore Solutions in Pasig, Metro Manila

Shore Solutions company logo
Published 9 months ago

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Shore Solutions is currently accepting applications for the position of Level 1 Customer Happiness Expert in the Pasig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Shore Solutions operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Shore Solutions
Position:Level 1 Customer Happiness Expert
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a Level 1 Customer Happiness Expert to join our dynamic and growing team. As a Customer Happiness Expert, you will play a crucial role in ensuring our customers receive the highest level of support and satisfaction.

Your main responsibilities will include:

  • Responding to customer inquiries and resolving their problems promptly and efficiently
  • Providing outstanding support via various channels, such as phone, email, and chat
  • Ensuring customer issues are properly documented and tracked within our system
  • Collaborating with cross-functional teams to address customer concerns and improve processes

To excel in this role, you should have excellent communication and problem-solving skills. You must also be able to multitask effectively and remain calm and professional in high-pressure situations.

If you are a proactive and customer-oriented individual who enjoys delivering exceptional service, we would love to hear from you. Join our team and be part of a company that values customer satisfaction and offers opportunities for professional growth.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Pasig
Full Address H3J3+2MX Shore Solution LLC - Greenfield District, Sto. Cristo, Mandaluyong, Metro Manila, Philippines
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Company Information

Shore Solutions

Shore Solutions is a leading Business Process Outsourcing (BPO) company based in the Philippines. With decades of experience, Shore Solutions offers a wide range of outsourcing services, including customer service, technical support, IT solutions, digital marketing, and more. The company’s dedicated team of professionals, state-of-the-art infrastructure, and commitment to excellence ensure that clients receive top-notch BPO solutions. Shore Solutions is known for its efficient operations, cost-effective services, and ability to adapt to the evolving needs of businesses, making it a preferred outsourcing partner in the Philippines.