Loan Servicing Specialist IV Jobs at JPMorgan Chase & Co in Taguig, Metro Manila
JPMorgan Chase & Co is thrilled to announce job openings for the position of Loan Servicing Specialist IV in the Taguig area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At JPMorgan Chase & Co, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with JPMorgan Chase & Co.
Job Information
| Company: | JPMorgan Chase & Co |
| Position: | Loan Servicing Specialist IV |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Wholesale Lending Services (WLS) services several lines of businesses within JPMorgan Chase, including Business Banking, Global Wealth Management, Investment Banking and Commercial Banking. The group consists of approximately 1,300 employees and is responsible for over $500 billion in loans outstanding.
WLS’s Central Money Movement team is responsible for booking, funding and closing new loans for global private banking, Middle Market, Commercial Bank and Business Banking clients. Key loan systems used include Loan IQ, ACBS, VLS.
Job Responsibilities
- Booking new loans and completing transactions on existing loans
- Reviewing and processing various forms of monetary related transactions on the applicable commercial loan systems.
- Completing transactions and transferring funds to internal general ledger or DDA accounts
- Process transactions for customer relationships using the ACBS, Loan IQ, Servicing Express, VLS loan systems
- Track Incoming Customer’s Requests. Exceptional customer service skills – Customer contact focuses on high volume or unique activities requiring interaction with internal market and credit partners. (Ability to calculate interest and fee accruals for billing is required for this role.)
- Research detailed requests from our line of business partners related to processed transactions. Miscellaneous debits and credits as they relate to loan funding.
- Resolves transaction exceptions or rejects
- Participate in project and working groups as required and other duties as assigned
- Responsible for meeting service level expectations in addition to team individual productivity and quality goals.
Required qualifications, skills and capabilities
- Bachelor’s degree plus 1+ years of loan servicing and customer service experience or equivalent is required
- Demonstrates strong verbal and written communication skills and an ability to work quickly and accurately in a high-pressure environment.
- Strong client focus mind-set with proficiency in consulting/advising clients, answering inquiries and providing information, and effectively managing difficult conversations.
- Demonstrated focus on ownership, follow-up, and relationship management.
- Ability to multitask
- Excellent prioritization and time management skills. Attention to detail.
- Strong PC navigation skills; proficient in Microsoft Office suite (i.e. Excel, Word, Outlook, etc.). Basic mathematics/accounting understanding
Shift Schedule: 10pm-7am PHT
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | H363+2MX JPMorgan Chase & Co. Tower, 9th Avenue, corner 38th St, Taguig, Metro Manila, Philippines |
| Google Map | Google Map |
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