Local/Tagalog Account Ticketing Agent – Chat/Email Jobs at Global BPO Careers in SM City Fairview, Philippines
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Global BPO Careers is thrilled to announce job openings for the position of Local/Tagalog Account Ticketing Agent - Chat/Email in the SM City Fairview area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Global BPO Careers, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Global BPO Careers.
Job Information
| Company: | Global BPO Careers |
| Position: | Local/Tagalog Account Ticketing Agent - Chat/Email |
| Region: | Philippines, SM City Fairview - Philippines |
| Education: | Confidential |
| Salary: | PHP 18.000 - PHP 27.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a skilled and customer-oriented Local/Tagalog Account Ticketing Agent to join our team. As an Account Ticketing Agent, you will be responsible for providing exceptional customer service through chat and email platforms.
Key responsibilities:
- Responding to customer inquiries and resolving ticketing-related issues promptly and professionally.
- Assisting customers with ticket purchases, reservation changes, and other account-related requests.
- Providing accurate and up-to-date information regarding fares, schedules, and company policies.
- Handling escalated customer concerns and providing appropriate solutions.
Requirements:
- Fluency in both English and Tagalog languages, with excellent oral and written skills.
- Prior experience in a customer service role, preferably in the travel or hospitality industry.
- Excellent problem-solving abilities and a strong attention to detail.
- Proficiency in using chat and email platforms, along with basic computer skills.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Philippines |
| City | SM City Fairview |
| Full Address | iQor Fairview, Annex 1 Building, SM City Fairview Novaliches, Quezon City, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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