Philippines Jobs

Local/Tagalog Account Ticketing Agent – Chat/Email Jobs at Global BPO Careers in SM City Fairview, Philippines

Global BPO Careers company logo
Published 12 months ago

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Global BPO Careers is thrilled to announce job openings for the position of Local/Tagalog Account Ticketing Agent - Chat/Email in the SM City Fairview area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Global BPO Careers, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Global BPO Careers.

Job Information

Company:Global BPO Careers
Position:Local/Tagalog Account Ticketing Agent - Chat/Email
Region:Philippines, SM City Fairview - Philippines
Education:Confidential
Salary:PHP 18.000 - PHP 27.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a skilled and customer-oriented Local/Tagalog Account Ticketing Agent to join our team. As an Account Ticketing Agent, you will be responsible for providing exceptional customer service through chat and email platforms.

Key responsibilities:

  • Responding to customer inquiries and resolving ticketing-related issues promptly and professionally.
  • Assisting customers with ticket purchases, reservation changes, and other account-related requests.
  • Providing accurate and up-to-date information regarding fares, schedules, and company policies.
  • Handling escalated customer concerns and providing appropriate solutions.

Requirements:

  • Fluency in both English and Tagalog languages, with excellent oral and written skills.
  • Prior experience in a customer service role, preferably in the travel or hospitality industry.
  • Excellent problem-solving abilities and a strong attention to detail.
  • Proficiency in using chat and email platforms, along with basic computer skills.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Philippines
City SM City Fairview
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Job Application Information

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Company Information

Global BPO Careers

Global BPO Careers is a leading international business process outsourcing company based in the Philippines. With a strong focus on customer satisfaction and delivering high-quality services, they provide a wide range of BPO solutions to clients worldwide. Dedicated to empowering talents, they offer excellent career opportunities and professional growth prospects for Filipino professionals. Equipped with state-of-the-art technology and a skilled workforce, Global BPO Careers thrives in delivering exceptional customer experiences, cost-effective solutions, and driving business growth for their clients. Trusted by global companies, they continue to expand their presence and make a significant impact in the BPO industry.