Philippines Jobs

Local/Tagalog Account Ticketing Agent – Chat/Email Jobs at SapientBPO – Roosevelt in SM City North EDSA, Philippines

SapientBPO - Roosevelt company logo
Published 11 months ago

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Welcome to our job portal, where SapientBPO - Roosevelt is offering exciting employment opportunities for the position of Local/Tagalog Account Ticketing Agent - Chat/Email in the SM City North EDSA area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with SapientBPO - Roosevelt, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with SapientBPO - Roosevelt. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:SapientBPO – Roosevelt
Position:Local/Tagalog Account Ticketing Agent - Chat/Email
Region:Philippines, SM City North EDSA - Philippines
Education:Confidential
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

In Sapient BPO – Roosevelt, we exert the highest effort to provide excellent customer service. Join our great team and grab the opportunity for a rewarding career. We value work-life balance and offer the following:

  • 3 dependents can be enrolled in our HMO after 3 months
  • 13th Month Pay
  • Departmental Awards
  • Paid leaves – 1SL/1VL per month can accumulate if unused
  • Attendance Bonus
  • 10%-15% DISCOUNT on Partner Gyms
  • Competitively priced earnings packages

Qualifications:

  • Candidate must be at least 18 years of age
  • Must possess a Bachelor’s Degree in any field or reached at least 2nd year in College with no back subjects
  • High School Graduates are accepted
  • Candidates need to be conversant in the English language.

Job Responsibility:

  • May carry out one or more of the following: Responds to call questions and complaints using usual scripts and procedures.
  • Gathers information, researches/resolves queries, and logs customer calls.
  • Communicates relevant alternatives for completion in a timely fashion.
  • Informs clients about expert services to choose from and determines customer requirements.
  • Provides purposeful instruction, teaching, and help to lower-level employees.
  • Provides guidance, instruction, and troubleshooting support to lower-level employees.

Job Type: Full-time

Salary: Php18,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift

Supplemental pay types:

  • 13th-month salary
  • Quarterly bonus
Kirimkan CV dan surat lamaran Anda ke form lamaran segera sebelum tanggal batas lamaran.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Philippines
City SM City North EDSA
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

SapientBPO – Roosevelt

SapientBPO – Roosevelt is a leading business process outsourcing (BPO) company located in the Philippines. With a strong track record and a commitment to excellence, SapientBPO – Roosevelt provides a wide range of outsourcing services to global clients. From customer service and technical support to data entry and back-office operations, their skilled workforce ensures efficient and cost-effective solutions. With state-of-the-art technology and a focus on quality, SapientBPO – Roosevelt is dedicated to helping businesses optimize their operations and achieve sustainable growth.