Philippines Jobs

LOS Admin Support Specialist Jobs at BI Business Services PH in Muntinlupa, Metro Manila

BI Business Services PH company logo
Published 4 months ago

Welcome to our job portal, where BI Business Services PH is offering exciting employment opportunities for the position of LOS Admin Support Specialist in the Muntinlupa area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with BI Business Services PH, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with BI Business Services PH. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:BI Business Services PH
Position:LOS Admin Support Specialist
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

The Position

As a LOS Admin Support Specialist at BI Business Services PH, you will handle user requests and support dossiers within agreed SLA with urgency and accuracy.

Duties & Responsibilities

  • Monitor My Services Ticket/Requests
  • Maintain Learning Management System (LOS)
  • Provide high-level support and troubleshooting
  • Update customers proactively
  • Ensure timely completion of requests
  • Ensure service quality
  • Run Reports
  • Adhere to Quality Handbook and SLA
  • Comply with Service Set-up Plan & Documents

Requirements

  • 1-2 years experience in Learning Management tools like LOS
  • Experience in Business Service Center for global clients
  • Knowledge of GxP related environment is a plus
  • Strong communication and customer service skills
  • Proficiency in English and MS Office
  • Reporting and Data Analytics skills
  • Project management skills
  • Willingness to work night shifts

Click here to explore working at BI Business Services PH.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Muntinlupa
Full Address BUSINESS INTELLIGENCE OUTSOURCING CONSULTANCY, Richville Corporate Tower Marigal Business Park, Ayala Alabang, Muntinlupa, 1772 Metro Manila, Philippines
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Company Information

BI Business Services PH

BI Business Services PH is a renowned outsourcing company based in the Philippines. With years of experience and a diverse talent pool, they offer a wide range of business process outsourcing (BPO) services to clients worldwide. Their expertise spans across customer service, technical support, back-office operations, and more. By partnering with BI Business Services PH, businesses can streamline their operations, improve efficiency, and enhance customer satisfaction. Committed to delivering top-notch quality and cost-effective solutions, BI Business Services PH is the go-to outsourcing provider for companies seeking excellence in the Philippines.