Manager, Customer Experience Process Excellence Jobs at GCash in Manila, Metro Manila
GCash is thrilled to announce job openings for the position of Manager, Customer Experience Process Excellence in the Manila area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At GCash, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with GCash.
Job Information
| Company: | GCash |
| Position: | Manager, Customer Experience Process Excellence |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
Do you want to take the first step in making Filipinos’ lives better everyday? Join GCash, the #1 FinTech company in the country, and be part of creating innovative financial solutions for the nation. As the Manager for CX Process Excellence, you will be responsible for developing and implementing policies to enhance performance, ensure compliance with company policies, identify risks, and drive process improvements.
- Develop and implement policies & action plans to resolve performance gaps and audit items
- Stakeholder management and communication of audit-related findings
- Ensure team compliance with GCash policies and processes
- Review internal controls and identify opportunities for improvement
- Specialize in risk identification and process streamlining
- Provide advisory on business development and compliance matters
- Ensure accuracy of compliance reports and alignment with regulatory standards
What We Offer:
Opportunity for career growth, dynamic team collaboration, competitive compensation, and benefits package.
Job ID: R0013437
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Globe Gcash - Villarica Pawnshop, Quiapo, Stall 7-9 Life Theater Center, P. Paterno Street corner Quezon Boulevard, Quiapo, Manila, 1001 Metro Manila, Philippines |
| Google Map | Google Map |
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