Philippines Jobs

Member Relations RepresentativeCustomer Care Representative Jobs at Insular Health Care Inc. in Quezon City, Metro Manila

Insular Health Care Inc. company logo
Published 8 months ago

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Welcome to our job portal, where Insular Health Care Inc. is offering exciting employment opportunities for the position of Member Relations RepresentativeCustomer Care Representative in the Quezon City area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Insular Health Care Inc., we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Insular Health Care Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Insular Health Care Inc.
Position:Member Relations RepresentativeCustomer Care Representative
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and customer-focused individual to join our team as a Member Relations Representative/Customer Care Representative. In this role, you will be responsible for providing excellent service and support to our valued customers.

Key responsibilities:

  • Build and maintain positive relationships with customers
  • Assist customers with inquiries, complaints, and request for information
  • Handle and resolve customer issues and concerns promptly and effectively
  • Escalate complex issues to the appropriate department, if needed
  • Document customer interactions and update the CRM system
  • Provide product knowledge and assistance to customers
  • Upsell and cross-sell products and services, when appropriate
  • Collaborate with the sales team to identify potential leads and opportunities

To succeed in this role, you should have excellent communication and problem-solving skills. Previous experience in customer service or a related field is preferred.

If you are passionate about customer satisfaction and thrive in a fast-paced environment, we would love to hear from you.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Quezon City
Full Address Insular Health Care Incorporated, Casaul General Hospital, 16 Tandang Sora Ave, Quezon City, 1116 Metro Manila, Philippines
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Company Information

Insular Health Care Inc.

Insular Health Care Inc. is a leading health maintenance organization (HMO) based in the Philippines. With a strong commitment to providing quality healthcare services, Insular Health Care Inc. offers comprehensive health insurance plans to individuals, families, and corporate clients. Their wide network of accredited hospitals, clinics, and doctors ensures that their members have access to the best healthcare services. With years of experience in the industry, Insular Health Care Inc. has established itself as a trusted name in the healthcare sector, focused on promoting wellness and providing affordable and accessible healthcare solutions to the Filipino community.