Philippines Jobs

Mgr Asst Customer Care Jobs at Carelon Global Solutions in Taguig, Metro Manila

Carelon Global Solutions company logo
Published 2 months ago

Carelon Global Solutions is currently seeking applicants for the position of Mgr Asst Customer Care in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Carelon Global Solutions operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Carelon Global Solutions
Position:Mgr Asst Customer Care
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Position: Mgr Asst Customer Care

Location: PHL NCR Taguig City Alliance Global Tower

Department: Customer Service Operations

Employment Type: Full time

Posted: Tuesday, July 23, 2024

Job Code: JR118790

Company: Carelon Global Solutions

Description

Responsible for serving as the operations point of contact for day-to-day activities. Duties include conducting performance reviews, participating in management initiatives, and acting as a liaison for internal and external programs. Managing a team of Customer Care Representatives to ensure goals are met. Coordinating staffing requirements and scheduling to meet service metrics. Hiring, training, and evaluating team members. Requires a BA/BS degree and 5 years of call center experience or equivalent.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Taguig
Full Address H344+J4F Carelon Global Solutions - AGT, Taguig, Metro Manila, Philippines
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Company Information

Carelon Global Solutions

Carelon Global Solutions is a leading company based in the Philippines, specializing in providing innovative business solutions to clients across various industries. With a strong commitment to excellence, Carelon offers a wide range of services including IT consulting, software development, customer support, and back-office solutions. The company’s team of highly skilled professionals is dedicated to delivering tailored solutions that meet the unique needs of each client, ensuring maximum efficiency and profitability. Carelon’s focus on technology-driven solutions and continuous improvement has made them a trusted partner for businesses looking to grow and succeed in the dynamic market of the Philippines.