Philippines Jobs

Multi-Channel Customer Support Specialist Jobs at Cognizant in Taguig, Metro Manila

Cognizant company logo
Published 2 months ago

Cognizant is currently seeking applicants for the position of Multi-Channel Customer Support Specialist in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Cognizant operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Cognizant
Position:Multi-Channel Customer Support Specialist
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

We are on the lookout for a committed Multi-Channel Customer Support Specialist to enhance our dynamic team. In this pivotal role, you will act as the primary point of contact for our customers, delivering outstanding service through various platforms, including phone, email, and chat.

The ideal candidate will possess exceptional communication skills, a keen attention to detail, and strong problem-solving abilities. Your responsibilities will include addressing customer inquiries, resolving issues, and ensuring an overall positive customer experience.

If you are passionate about assisting others and excel in a fast-paced environment, we encourage you to apply!

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Application Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company address

Province Metro Manila
City Taguig
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Company Information

Cognizant

Cognizant, a leading global technology services and consulting company, has established a strong presence in the Philippines. With state-of-the-art facilities and a talented workforce, Cognizant Philippines offers a wide range of digital services and solutions to help businesses thrive in the digital age. From advanced data analytics to artificial intelligence and cloud computing, Cognizant Philippines empowers organizations to harness the potential of new technologies. With a focus on innovation, quality, and customer satisfaction, Cognizant Philippines helps drive digital transformation and business growth for clients across various industries.